Privacy policy

Privacy Policy

Last Updated: July 11, 2026

Welcome to Axon STL.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data when you visit our website, create an account, or purchase our digital products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

About Axon STL

Axon STL is a digital marketplace specializing in premium downloadable 3D STL files and other digital design assets. As an online-only business, we deliver digital products securely through our website and trusted payment providers.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Billing address

  • Phone number (if provided)

Payment Information

Payments are processed securely through trusted third-party payment providers. We never store your complete credit card or payment details on our servers.

Account Information

  • Username

  • Password (encrypted)

  • Account preferences

Order Information

  • Products viewed

  • Products purchased

  • Download history

  • Wishlist and saved items

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

Website Usage

  • Pages visited

  • Time spent on our website

  • Navigation behavior

  • Cookies and analytics data

Communications

Information you provide when contacting our support team via email or contact forms.

How We Collect Information

We collect information through:

  • Information you provide directly

  • Orders placed through our website

  • Account registration

  • Customer support communications

  • Cookies and analytics technologies

  • Trusted third-party service providers

  • Our e-commerce platform

How We Use Your Information

We use your information to:

Process Orders

  • Complete purchases

  • Deliver digital downloads

  • Manage your customer account

  • Process refunds when applicable

Improve Our Services

  • Personalize your shopping experience

  • Recommend relevant products

  • Save your preferences

  • Improve website performance

Marketing

With your permission, we may send:

  • Product updates

  • Special offers

  • Promotions

  • New product announcements

You may unsubscribe at any time.

Security

We use your information to:

  • Prevent fraud

  • Detect suspicious activity

  • Protect customer accounts

  • Maintain website security

Legal Compliance

We may process your information to comply with applicable laws and legal obligations.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties, including:

  • Secure payment processors

  • Email service providers

  • Marketing platforms

  • Website hosting providers

  • Analytics providers

  • Legal authorities when required by law

  • Business partners in the event of a merger, acquisition, or sale of business assets

All service providers are required to protect your information appropriately.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Enhance your shopping experience

You can manage or disable cookies through your browser settings.

Children's Privacy

Axon STL is intended for individuals aged 16 years or older.

We do not knowingly collect personal information from children under the age of 16.

International Data Transfers

If you access our website from outside the country where our services are operated, your information may be transferred to and processed in other countries.

Where required, we implement appropriate safeguards to protect international data transfers.

Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  • Secure encrypted connections (SSL)

  • Secure servers

  • Restricted access to customer information

  • Regular security monitoring

Although no online system is completely secure, we continually work to safeguard your information.

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Restrict or object to certain processing

  • Receive a copy of your data

  • Withdraw your consent at any time

  • Opt out of marketing communications

To exercise any of these rights, please contact us.

Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the Unsubscribe link included in our emails.

Please note that we may still send important service-related messages regarding your orders, downloads, or account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Last Updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Email: support@axonstl.com

We will respond to your request as soon as reasonably possible.